Privacy Policy

1- Privacy Policy

Your privacy is important to us. It is NewCo.Latam’s policy to respect your privacy regarding any information we may collect from the website https://newcolatam.com, and other sites we own and operate.

We only ask for personal information when we truly need it to provide you with a service, communicate with our customer care team, register to receive marketing materials and/or newsletters, and communicate with us through any other available communication channel, including but not limited to: direct contact with NewCo.Latam via phone, email, and/or through social media platforms like LinkedIn, Instagram, Twitter, Facebook, and YouTube. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

We don’t share any personally identifying information publicly or with third parties, except when required by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us at onboarding@newcolatam.com.

2 – Cookie Policy

What are cookies?
As is common practice with almost all professional websites, this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however, this may downgrade or ‘break’ certain elements of the site’s functionality.

How do we use cookies?
We use cookies for a variety of reasons detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not, in case they are used to provide a service that you use..

Disabling cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

Cookies related to email newsletters
This site offers newsletter or email subscription services, and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid for subscribed/unsubscribed users.

Cookies related to surveys
From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.

Cookies related to forms
When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.

Site preference cookies
To provide you with a great experience on this site, we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page affected by your preferences.

Third-party cookies
In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things like how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

Third-party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things like how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

From time to time we test new features and make subtle changes to the way that the site is delivered.

When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience whilst on the site, whilst ensuring we understand which optimizations our users appreciate the most.

As we offer our services, it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase, and as such, this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

3- User Commitment

The user commits to making appropriate use of the content and information that NewCo. Latam offers on the site and, by way of illustration but not limitation:
a) Not to engage in activities that are illegal or contrary to good faith and public order; b) Not to disseminate content or propaganda of a racist, xenophobic nature, related to luck or gambling, any kind of illegal pornography, in support of terrorism, or against human rights; c) Not to cause damage to the physical (hardware) and logical (software) systems of NewCo. Latam, its suppliers, or third parties, to introduce or spread computer viruses or any other hardware or software systems that are capable of causing the aforementioned damages.

4 – Changes and updates to the policy:

We reserve the right to modify the provisions of this Policy at any time.

Please check this page periodically to be aware of any changes. If we change this Policy, we will make it available through our services and indicate the date of the last revision.

Continued use of the Services after the revised Policy comes into effect indicates that you have read, understood, and accepted the current version of this Policy.

This policy is effective as of September 25, 2023, 17:29.

5 – Contact

Please contact us if you have any questions about this Policy at onboarding@newcolatam.com.

Developed by